Uc And Cis Kenya Partners For Efficient And Faster Resolution Of Credit-related Disputes

  • Utatuzi Center
Uc And Cis Kenya Partners For Efficient And Faster Resolution Of Credit-related Disputes

The Credit Sharing  Association of Kenya (CIS Kenya) is an association established -under  Societies Act, - Cap 108 of the Laws of Kenya -, with the mandate of facilitating generation and use of accurate credit information for the benefit of all participants in the credit market.  As part of this objective, CIS Kenya, in 2014, established Tatua Center, an Alternative Dispute Resolution Center that handles credit-reporting disputes (www.tatuacenter.co.ke).

Utatuzi Center in its goal of advancing expedient, confidential, and affordable resolution of disputes has partnered with CIS Kenya where the former will provide its technological tools such as Dispute Resolution Management System ( DRMS) and the Video Conferencing Platform to aid in the mediation of credit-related disputes at Tatua Center. 

The partnership will also comprise having joint awareness programs on the importance of Mediation and Arbitration in resolving commercial and CRB-related disputes and offering Trainings and Consultancies on Online Dispute Resolution (ODR) and tech-powered alternative dispute resolutions.